Privacy Policy

1. Introduction

Welcome to WordCounter.cam ("we", "our", or "us"). We run a free website that offers online tools for working with PDF files and everyday office documents, such as merging, splitting, compressing, converting, and translating. We know that the files you bring to a tool like this are often personal or work-related, so we have tried to keep this policy short on jargon and clear about what actually happens.

By visiting wordcounter.cam or using any of our tools, you agree to the practices described here. If you do not agree with them, please stop using the website.

2. Information We Collect

We collect only what we need to keep the website running, understand how it is used, and make it better.

Information collected automatically

When you open any page, standard technical details may be recorded by our hosting provider and by analytics tools. These can include:

• Your IP address and approximate location (country or city level)
• Browser type, version, and language settings
• Device type, operating system, and screen size
• Pages you visit, the time you spend on them, and the page that referred you
• Date and time of your visit

Information you choose to give us

If you write to us by email or through a contact form, we receive the details you include in that message, such as your name, email address, and the content of your question. We use this only to reply to you.

3. How We Handle Your Files

Your documents are the most sensitive thing you share with us, so this section matters most.

• Where a tool can work directly inside your browser, your file is handled on your own device and is not uploaded to us.
• Where a tool needs server-side processing to finish the job (for example, some format conversions or OCR), the file is sent over an encrypted connection, processed, and then removed automatically after a short period.
• We do not open, read, copy, share, sell, or use your files for advertising, profiling, or training purposes.
• Our team does not manually review the contents of your documents.

Even so, we recommend that you avoid uploading files containing highly confidential material, such as passwords or banking credentials, to any online service, including ours.

4. How We Use Information

The information we collect is used to:

• Operate, maintain, and secure the website and its tools
• Understand which tools are popular so we can improve them or build new ones
• Diagnose technical errors and prevent misuse or abuse
• Reply to messages and support requests
• Show advertising that helps keep our tools free
• Meet our legal obligations

We do not sell your personal information to anyone.

5. Cookies & Similar Technologies

Cookies are small text files stored on your device when you visit a website. We and our partners use cookies and similar technologies such as local storage and pixels for the following purposes:

• Essential cookies: needed for the website to load and function correctly.
• Preference cookies: remember choices you make, like your chosen filter or settings.
• Analytics cookies: help us understand traffic and how visitors use the site.
• Advertising cookies: used by advertising partners to show and measure ads.

You can delete or block cookies through your browser settings at any time. Please note that turning some of them off may affect how parts of the website behave.

6. Advertising & Google AdSense

WordCounter.cam is free to use because we display advertisements. We work with third-party vendors, including Google, to serve these ads. Please read the following carefully:

• Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and to other websites on the internet.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the internet.
• Google may use the DoubleClick cookie and other identifiers to show personalized ads and to measure ad performance.
• Users can opt out of personalized advertising by visiting Google Ads Settings.
• You can also opt out of some third-party vendors' use of cookies for personalized advertising by visiting www.aboutads.info.

To learn more about how Google uses data from sites and apps that use its services, please visit How Google uses information from sites or apps that use our services.

Visitors from the European Economic Area, the United Kingdom, and Switzerland may be shown a consent message before personalized advertising cookies are used, in line with applicable law. We do not control the cookies set by advertisers, and their handling of your data is governed by their own privacy policies.

7. AI-Powered Tools

Some of our tools, such as AI Summarize PDF and Translate PDF, rely on artificial intelligence services. When you use one of them, the text content of the document you select is sent securely to the AI service provider solely to produce your summary or translation, and the result is returned to you.

We do not use your documents to build advertising profiles. Because AI features involve an additional processing step, please do not submit documents containing information you would not want processed by a trusted third-party service.

8. Third-Party Services

To run the website we rely on a small number of outside services. Each has its own privacy practices, which we encourage you to read.

• Web hosting: stores the website and handles server logs.
• Analytics providers: such as Google Analytics, to measure visits and usage trends in aggregate form.
• Advertising partners: such as Google AdSense, to display ads.
• Font and content delivery services: such as Google Fonts, which may receive your IP address when fonts are loaded.

These providers only receive the information necessary to perform their service, and we do not authorize them to use it for unrelated purposes.

9. Data Retention

Uploaded files that are processed on our servers are deleted automatically shortly after processing finishes. Server logs and analytics data are kept only as long as needed for security, troubleshooting, and statistical purposes. Emails you send us are kept for as long as required to handle your request and any follow-up, and then deleted or archived where the law permits.

10. Security

We use reasonable technical measures to protect the information handled through our website, including encrypted (HTTPS) connections and restricted access to server systems. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute protection.

11. Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to:

• Ask what personal information we hold about you
• Request correction or deletion of that information
• Object to or limit certain types of processing
• Withdraw consent you previously gave
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us using the details in the final section of this page. We will respond within a reasonable time and may need to verify your identity first.

12. Children's Privacy

Our website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it promptly.

13. External Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We recommend reading the privacy policy of any site you visit after leaving ours.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our tools, technology, or legal requirements. When we do, the "Last updated" date at the top of this page will change. We encourage you to review this page occasionally. Continued use of the website after an update means you accept the revised policy.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, we are happy to help.